Hiring

Training

(MIT)

RSSP

Dish Network

Batteries

Monster

Training

Model Quantity

Accessories

RSSP

RSAP

Plans

Model Quantities

Accessories

RSSP

RSAP

Promotion

Accessories

Monster

RSSP

RSAP

Recruiting: Working with customers to find available candidates. Talking to colleges and trade schools to find competant, available and interested candidates.

Hiring: Pre-qualifying applicants and looking for the right people. Interviewing and testing the best.

Training: Fast-Track during first week. RWays / Wireless / Satellite / Digital Photo & Video / RSSP / Sales.

MIT: Hire the best. Look for individuals with the drive and capabilities to advance within RS.

Control Payroll: Staff properly for taking care of customers along with handling the store needs (cleaning, straightening, putting away orders, RWays, etc.)

RSSP: Properly train the staff to offer service plans. Make service plans a part of every sale.

Dish Network: Increase offering. Make sure customers know that we have Dish available. Properly train the staff on plans and sales techniques.

Batteries: Assume the sale. When selling anything that requires batteries automatically pull them and add them on. Also offer 4-4-10s to anyone purchasing batteries.

Monster: Add Monster cables on to every sale. Think Monster first at all times. Always offer a Monster cable with any product requiring cables.

Proper Display: Get the base and platform necessary to display the digital cameras. (Chesterfield Mall?) Set up a camera and printer to demo.

Training: Make sure all associates understand digitial photography and video. what the equipment can and cant do. How to demo it.

Model Quantity: Get cameras and camcorders to fully stock the store. Make sure that we have a suffecient supply to sell.

Accessories: Add-ons. Batteries, cases, memory cards, memory card readers, tapes.

RSSP: Properly train the staff to offer service plans. Make service plans a part of every sale.

RSAP: Offer the card with every sale over $50. This would include all cameras and camcorders.

Training: EROS and FAST. Make sure every employee carries a phone that they can demo. Everyone should know the current plans and available packages. Frequent Role-Plays.

Plans: Have all plan brochures available. Train on qualifying to offer the proper plan for the customers needs.

Model Quantities: Have all available phones on display. Make sure we have enough phones on hand to cover our customers needs.

Accessories / WIndex: Leather cases, clips, batteries, headsets, CLAs, RSSP. Offer and add-on to every sale.

RSSP: Properly train the staff to offer service plans. Make service plans a part of every sale.

RSAP: Offer the card with every sale over $50. This would include all phone sales and increases opportunities for add-on sales.

Store Display: Get HE wall updated and set up to planogram. Set up rear speakers. Make sure all portable TVs are operational. Have surround sound setup and available for demonstration.

Promotion: Let customers know what we have available and what we can do for them. How we can improve their home entertainment.

Accessories: Speaker wire, extenders, cables, speakers, brackets, AV transmitters, a/b switches...

Monster: Add Monster cables on to every sale. Think Monster first at all times and always offer a Monster cable with any product requiring cables.

RSSP: Properly train the staff to offer service plans. Make service plans a part of every sale.

RSAP: Offer the card with every sale over $50. This would include all phone sales and increases opportunities for add-on sales.